This article is to help you troubleshoot whenever you try to print and you either get an error saying 'printer offline on your PC or nothing happens when you try to print from your printer.
Usually this happens because your printer IP address has changed. The troubleshooting steps below will help you identify your printer's NEW IP address and show you how to configure it. Video example above.
Go to Control Panel
Click on 'Devices & Printers'
Click on 'Add Printer'
Select your printer and follow the prompts to add printer (if your printer does not show up, you will need to contact support@lastyard.com for further assistance)
Right-click on the newly added printer and click on 'Propertlyp
Click on the 'Web Services' tab and click on the link to the 'Webpage'
Copy the IP address that you see on the page
Go back to 'Devices & Printers'
Right-click on your existing printer driver
Click on 'Printer Properties' and select the driver tray you want to modify
Click on the 'Ports' tab
If the IP address you copied is not on the list of ports, click 'Add Port'
If IP address you copied is on the list of ports then select that port and click 'Apply'
Select Standard TCP/IP Port
Click 'New Port'
Click 'Next'
Paste the copied IP Address
Click 'Next'
Click Finish
Repeat steps 8 - 12a until all printer tray drivers are set to the new IP address
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